GENERAL INFORMATION

Site Manager:
Name: Gabriele Palmas
VAT Number: 01959100908
Tax Code: PLMGRL67P26I452W
REA: 137886
Registered Office: Strada Statale 291 Km 12,400 129 - 07100 - Sassari (SS)
Website: https://www.gabrielepalmas.it/negozio/
Email: info@gabrielepalmas.it

This document governs the general conditions of sale of products marketed through the website https://www.gabrielepalmas.it/negozio/.

Access to and use of the site, as well as the purchase of products, implies full and unconditional acceptance of the following general conditions of sale.

Gabriele Palmas reserves the right to change these conditions at any time, always ensuring that the updated version is posted on the website.

SALE RESERVED FOR THOSE OVER 18 YEARS OF AGE

The sale of products on https://www.gabrielepalmas.it/negozio/ is reserved exclusively for individuals over 18 years of age.

By accessing the site and proceeding with the purchase, the user declares:

• To have attained the age of 18 years
• To be legally able to enter into contracts
• To purchase the products for personal use, in compliance with current regulations

The company reserves the right to verify the age of the buyer and to cancel orders if the age of majority requirements are not met.

It is strictly forbidden to:

• Giving alcohol to minors
• Purchasing alcohol products on behalf of minors
• Using third-party data to make purchases

MODE OF PURCHASE

Purchasing Procedure:

1. Product selection
2. Placement in the shopping cart
3. Trolley verification
4. Shipping data entry
5. Choice of payment method
6. Order Confirmation

Methods of Payment:

• Credit cards (Visa, Mastercard)

Requirements for the Order:

• Minimum purchase amount: 50 euros
• Complete and true biographical data
• Valid shipping address

Order Confirmation:

• The order is considered completed upon receipt of email confirmation
• Confirmation will report:
  
  • Product detail
  • Total amount
  • Shipping address
  • Payment method

SHIPMENTS AND DELIVERIES

Shipping Areas:

• Italy
• European Union countries
• Non-EU countries (with limitations)

Shipping Methods:

• Shipping by courier
• Careful packaging to ensure product integrity
• Delivery within 30 days after order

Shipping Costs:

• Variable according to:
  
  • Destination (Italy/Foreign)
  • Product weight
  • Shipping mode chosen

Foreign Shipments:

• Any duties and customs charges to be borne by the customer
• Delivery time may vary

Insurance Transportation:

• Products insured against damage during shipment
• In case of damage, replacement product will be sent or refunded the amount

Damage Management:

• Any damage must be reported at the time of delivery
• Photograph of package and damaged product required for refund
• Claim within 48 hours of delivery

RETURNS AND REFUNDS

Right of Withdrawal (Legislative Decree 206/2005):

• Withdrawal period: 14 days from the date of receipt of the product
• Product must be undamaged, unopened and in original packaging
• Return charges to be paid by the customer

Mode of Return:

• Written communication via email to info@gabrielepalmas.it
• Attach photograph of the product
• Specify reason for return

Reimbursement:

• Reimbursed amount: product price only (excluding shipping costs)
• Refund made with the same payment method used for the purchase
• Refund time: within 14 days after receipt of return

Conditions of Reimbursement:

• Product must be undamaged and untampered with
• Original sealed package
• Undamaged labels and seals

PERSONAL DATA PROCESSING

Summary Disclosure:

• Data collected: strictly necessary for order management
• Legal basis: contract execution
• Data controller: Gabriele Palmas
• Data processing headquarters: State Road 291 Km 12,400 129 - 07100 - Sassari (SS)

Purpose of Data Processing:

• Order Management
• Billing
• Commercial communications (only with consent)

Rights of the Interested Party:

• Data access
• Grinding
• Cancellation
• Objection to treatment

Data Retention:

• Period strictly necessary for the fulfillment of contractual obligations
• Max 10 years for tax and administrative obligations

Treatment Mode:

• Electronic and paper
• GDPR-compliant security measures

JURISDICTION

Applicable Law:

• Contract governed by Italian law

Dispute Resolution:

• Exclusive jurisdiction: Court of Sassari

Communications and Disputes:

• Any legal communication should be sent to:
  Gabriele Palmas
  Strada Statale 291 Km 12,400 129
  07100 - Sassari (SS)

Acceptance:

• Purchase on the site implies full acceptance of these conditions
• In the event of a dispute, mediation and conciliation procedures provided by law can always be used

Validity:

• These conditions are valid and effective from the time of publication on the website
• Gabriele Palmas reserves the right to change them at any time

Digital Signature:
Gabriele Palmas
VAT number 01959100908